Refund Policy
Bleu Glacio Trip is committed to providing a smooth travel booking experience. However, unforeseen circumstances may require you to cancel your booking. Here's a detailed breakdown of our refund policies for Air Ticket Booking, Bus Ticket Booking, Hotel Booking, and Car Booking:
General Points to Remember:
- Contact Us for Refunds: All refund requests must be initiated by contacting Bleu Glacio Trip. Airlines or service providers cannot directly refund tickets booked through our website (www.bleuglaciotrip.com).
- Cancellation Notification: If you cancel directly with the Airline, Bus Company, Hotel, or Car Rental agency, you must still notify Bleu Glacio Trip by Email, WhatsApp, or Phone Call to initiate the refund process.
- Processing Time: Processing times for refunds vary depending on the service provider.
- Convenience Fee: The convenience fee paid at the time of booking is non-refundable and applies to all cancellations, including partial cancellations, even if you cancel directly with the service provider.
Refund Details:
- Refund Method: Refunds will be credited back to the original payment method used for booking. Alternatively, the refund may be credited to the bank account of the first passenger named on the booking. In the latter case, Bleu Glacio Trip reserves the right to request bank account details.
- Partially Used Tickets: For partially used tickets with upfront discounts or promotional codes applied, the discount amount will be deducted from the refund.
- Airline Cancellation: If you cancel with the Airline directly, inform Bleu Glacio Trip with valid documentation within 48 hours to initiate the refund process.
- Meals, Seats, and Extra Baggage: Any amount paid towards meals, seat selection, or extra baggage is non-refundable.
- Airline Policy Changes: If the Airline or service provider changes their policy after your booking is made, the new policy will apply.
- Refund Receipt: Bleu Glacio Trip can only initiate your refund after receiving it from the Airline or service provider.
Additional Notes:
- These policies are subject to change at any time.
- Specific cancellation terms and refund amounts may vary depending on the chosen service provider and their policies.
For detailed cancellation and refund policies specific to a particular Airline, Bus Company, Hotel, or Car Rental agency, please refer to their websites or contact them directly. We recommend reviewing these policies before booking.
For any further questions or clarifications regarding refunds, please contact Bleu Glacio Trip. We are here to assist you!