Privacy Policy
Privacy Policy for Bleu Glacio Trip
At Bleu Glacio Trip, we are committed to protecting your privacy and ensuring a safe online experience for all of our users. This Privacy Policy outlines the types of personal information we collect, how it is used, and the steps we take to safeguard your information. By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of personal and non-personal information in the course of providing services to our users. The information we collect includes:
- Personal Information: This includes data such as your name, email address, phone number, travel preferences, payment details, and other information you provide when making a booking or inquiry on our website.
- Non-Personal Information: This includes data such as browser type, IP address, device information, and usage data (e.g., pages visited, duration of visit) that helps us improve user experience and analyze website traffic.
2. How We Use Your Information
We use the information we collect to provide, improve, and personalize our services. Specifically, we may use your information for the following purposes:
- Booking and Service Fulfillment: To process and confirm your bookings, provide travel-related services, and send confirmations or updates regarding your bookings.
- Customer Support: To respond to your queries, provide assistance, and address any issues or concerns you may have.
- Marketing and Promotions: With your consent, we may send you promotional materials, newsletters, or offers about our services. You can opt out of these communications at any time.
- Improving User Experience: To understand how users interact with our website, allowing us to improve our content, design, and functionality.
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following instances:
- Service Providers: We may share necessary information with trusted third-party vendors, such as payment processors, accommodation providers, or tour operators, to fulfill your travel bookings and services.
- Legal Requirements: If required by law, we may disclose your personal information to comply with legal obligations or respond to legal processes such as subpoenas or court orders.
4. Data Security
We use reasonable and appropriate measures to protect the information we collect from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, remember your preferences, and analyze website usage. Cookies are small data files stored on your device. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent, but please note that some features of the website may not function properly if cookies are disabled.
6. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for these websites' privacy practices, safety and security, and/or data breaches. We encourage you to review their privacy policies and security measures before you visit any third-party sites or links.
7. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us, and we will take steps to remove the information from our records.
8. Your Rights and Choices
You have the right to:
- Access and Update Your Information: You can access and update your personal information at any time by logging into your account or contacting us directly.
- Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails or newsletters by clicking the "unsubscribe" link in the email or by contacting us.
- Delete Your Information: In some cases, you may request that we delete your personal data. Please note that some data may be retained for legal or contractual reasons.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please feel free to contact us.
By using our website, you acknowledge that you have read and understood this Privacy Policy.